⚫ Store the product in a dry place with no moisture. ⚫ Damascus steel should be lubricated (with coconut oil) and kept that way but placed in a dry area. ⚫ If rust occurs, clean the knife with a mixture of vinegar and lime. Re-coat with coconut oil.
WARNING:
⚫ Be cautious while removing the product from the packaging. ⚫ Keep fingers clear of blades. ⚫ Keep away from children.
SHIPPING
⚫ Your order ships out from the United States of America. ⚫ It ships out within 2-4 business days.
RETURNS ⚫ All returns are accepted with reason within 14 days of purchase. ⚫ Buyers who wish to return a product must reach out to us and do so within 3 days after receiving. ⚫ The product must be in its original condition when returned.
FEEDBACK
⚫ Customer satisfaction and reputation is extremely important to us. We truly appreciate feedback. ⚫ In case of any queries regarding the product, kindly contact us. ⚫ Kindly do not leave neutral or negative feedback. Reach out to us and we will do our best to sort your problems up to your satisfaction.
SUPPORT
⚫ We promise to answer all e-mails within 1 business day. ⚫ Since we sell worldwide, we communicate using the English language.
DISCLAIMER
⚫ We are not responsible for any injuries associated with the use of our products. ⚫ Our products are intended for legal use only by responsible buyers.Therefore, we will not sell our products to anyone under the age of 18. ⚫ If your purchase is held by Custom Authorities in your country/state we will not be responsible and no refund will be issued .
